Shipping policy
Shipping Policy
Thank you for shopping with Retailerblocks!
This Shipping Policy explains how we process, fulfill, and deliver orders placed through our website.
1. Order Processing Time
All orders are normally processed within 1–3 business days, Monday through Friday.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Orders placed on weekends or holidays will be processed on the next business day.
2. Our Warehouses
To provide faster delivery, we currently operate warehouses in the following locations:
- 🇺🇸 United States – California Warehouse
- 🇩🇪 Germany Warehouse
- 🇪🇸 Spain Warehouse
- 🇵🇱 Poland Warehouse
Orders are normally shipped from the warehouse designated for your shipping region.
3. Shipping Regions
🇺🇸 United States
Orders shipped to the United States are fulfilled from our California, USA warehouse.
The U.S. warehouse is intended for deliveries within the United States.
🇪🇺 European Union
Orders shipped to European Union countries are fulfilled from our European warehouses in Germany, Spain, and Poland, depending on product availability and the destination.
Our European warehouses are intended for deliveries within the European Union.
🌎 Other Regions
If you are located outside the United States or European Union, please contact us before placing your order.
We will check product availability, shipping options, delivery time, and shipping costs for your location and provide you with a suitable shipping solution.
4. Cross-Region Shipping
Our standard shipping arrangements are based on the warehouse serving your region.
Normally:
- 🇺🇸 U.S. orders → shipped from our U.S. warehouse
- 🇪🇺 EU orders → shipped from our EU warehouses
If you specifically request shipment from a warehouse outside your normal shipping region, additional shipping charges may apply.
For example, if an item normally available from our U.S. warehouse needs to be shipped to an EU destination, an additional cross-region shipping fee of up to $99 USD may apply, depending on the product, destination, package size, weight, and shipping method.
We will confirm any additional shipping charges with you before arranging cross-region shipment.
5. Shipping Time
After your order has been processed, delivery typically takes approximately 3–6 business days, depending on the destination, warehouse, and courier.
Estimated total delivery time:
4–9 business days
(processing time + shipping time)
Delivery times are estimates and may vary depending on the destination and courier.
6. Shipping Costs
We offer free standard shipping for orders shipped within our regular service regions, unless otherwise stated during checkout.
If additional shipping charges apply, including cross-region shipping or special shipping arrangements, the applicable cost will be communicated to you before the shipment is arranged.
7. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number provided in the email to follow the progress of your shipment.
8. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us at:
Please include your order number and, where applicable, photos of the damaged package or products.
We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
We are not responsible for delays caused by incorrect shipping information, customs procedures, severe weather, carrier disruptions, postal strikes, or other circumstances beyond our reasonable control.
9. Incorrect Shipping Address
Please carefully check your shipping address before completing your order.
If you notice that your address is incorrect, contact us as soon as possible at:
If the order has already been shipped, we may not be able to change or redirect the package.
10. Order Cancellation
You may request to cancel your order within 12 hours of placing the order, provided that the order has not yet been shipped.
Once an order has been dispatched, cancellation may no longer be possible. In such cases, you may request a return in accordance with our Return & Refund Policy.
11. Contact Us
If you have questions about shipping, warehouse availability, delivery times, or shipping to a specific country, please contact us before placing your order.
📧 Email: [email protected]
📞 Phone: +1 626-626-8839
🏠 U.S. Warehouse: 2312 Merced Ave, South El Monte, CA, USA
We will be happy to help you find the appropriate shipping solution.